If you are having a problem receiving messages from ACTEC-Prac/Tech or another ACTEC List Serv this page is here to help you.
Q – I do not know my list serv password?
A1 – For ACTEC-Prac/Tech Click Here to reset your password.
A2 – For the other ACTEC list servs your password is sent to you at the beginning of each month.
Q – My email address changed and I need to update my email address?
A1 – You need to update your information in the list serv.
- Go to the applicable list serv archive
- Click on “Join or leave the list (or change settings)”
- Change your email address.
A2 – Contact webmaster@actec.org if you need to change your email address on a different list.
Q – I posted a message to ACTEC-Prac/Tech, but I did not see my post?
A1 – To make sure your message went out you can do one of two things.
- Wait and see if you get a response to your message.
- Check the applicable list serv archive
A2 – If you never see your posts to ACTEC-Prac/Tech, it is highly likely that your spam filter is blocking the messages. You should switch to a post-confirmation message by following these steps:
- Go to the applicable list serv archive
- Click on “Join or leave the list (or change settings)”
- Scroll down to the Acknowledgements section and switch from “Receive copy of own postings” to “Short message confirming receipt”
- Click Update Options
The Short message confirming receipt will look something like the following
| From:LING.FSR.COM LISTSERV Server (16.0)<LISTSERV@LING.FSR.COM>Subject:Your message dated Mon, 18 Jul 2016 16:19:19 +0000 with…Message Body:Your message dated Mon, 18 Jul 2016 16:19:19 +0000 with subject “TITLE” has been successfully distributed to the actec-prac list (_____ recipients). |
A3 – If you still do not get the post-confirmation message or you want to get a copy of your post, you are going to need to get your IT department involved because they are going to need to white list ACTEC-Prac/Tech in your spam filter.
- Ask IT support to “white list the IP address 64.126.132.23 in your spam filter”
Q – I signed up for ACTEC-Prac/Tech, but I do not see any messages?
A1 – Contact webmaster@actec.org to make sure you are on the list.
A2 – Ask your IT support team to white list the IP address 64.126.132.23 in your spam filter.
Q – I am not receiving any messages from the other ACTEC list servs including fellows, attendees, my state, my region, or my committee list servs.
A1 – Contact webmaster@actec.org to make sure you are on the list with the correct address and that a message has gone out that you have not received.
A2 – Ask your IT staff to white list the IP address 64.126.132.9 and have them contact webmaster@actec.org if they have any questions.
Q – I want to modify or cancel my subscription to ACTEC-Prac/Tech?
A – You can modify or cancel your subscription at any time by doing the following steps:
- Go to the applicable list serv archive
- Click on “Join or leave the list (or change settings)”
- If you want to modify your subscription, make your changes and click “Update”, or if you want to unsubscribe, Click “Leave”.
Q – My post to ACTEC-Prac/Tech was rejected because it contained an “IMAGE/JPEG”? (See sample below)
| From:LING.FSR.COM LISTSERV Server (16.0) <LISTSERV@LING.FSR.COM>Subject:Rejected posting to actec-prac@LING.FSR.COMMessage Body:Your posting to the actec-prac list has been rejected because it contains an attachment of type ‘IMAGE/JPEG’. The actec-prac list has been configured to reject such attachments. Please contact the list owner at actec-prac-request@ACTEC.ORG for more information. |
A – Likely your signature block has a company logo included. We recommend sending a plain text message.
Q – My question was not answered, what can I do?
A – Please email your question to webmaster@actec.org