If you have a problem receiving messages from ACTEC-PRAC, ACTEC-TECH, or another ACTEC listserv, this page is here to help you.
Q – I do not know my listserv password.
A1 – For ACTEC-PRAC or ACTEC-TECH, Click Here to reset your password.
A2 – For the other ACTEC listservs, your password is sent to you at the beginning of each month.
Q – My email address has changed, and I need to update it.
A1 – You need to update your information in the list serv.
- Go to the applicable list serv archive
- Click on “Join or leave the list (or change settings)”
- Change your email address.
A2 – Contact frontdesk@actec.org if you need to change your email address.
Q – I posted a message to ACTEC-PRAC or ACTEC-TECH but did not see my post.
A1 – To ensure your message went out, you can do one of two things:
- Wait and see if you get a response to your message.
- Check the applicable listserv archive
A2 – If you never see your posts on ACTEC-PRAC or ACTEC-TECH, your spam filter is likely blocking the messages. Switch to a post-confirmation message by following these steps:
- Go to the applicable list serv archive
- Click on “Join or leave the list (or change settings)”
- Scroll down to the Acknowledgements section and switch from “Receive a copy of own postings” to “Short message confirming receipt.”
- Click Update Options
The Short message confirming receipt will look something like the following
| From:LING.FSR.COM LISTSERV Server (16.0)<LISTSERV@LING.FSR.COM>Subject: Your message dated Mon, 18 Jul 2016 16:19:19 +0000 with…Message Body: Your message dated Mon, 18 Jul 2016 16:19:19 +0000 with the subject “TITLE” has been successfully distributed to the ACTEC-PRAC list (_____ recipients). |
A3 – If you still do not get the post-confirmation message or you want to get a copy of your post, you are going to need to get your IT department involved because they are going to need to white list ACTEC-Prac/Tech in your spam filter.
- Ask IT support to “white list the IP address 64.126.132.23 in your spam filter.”
Q – I signed up for ACTEC-Prac/Tech Listserv, but I do not see any messages.
A1 – Contact frontdesk@actec.org to make sure you are on the list.
A2 – Ask your IT support team to white list the IP address 64.126.132.23 in your spam filter.
Q – I am not receiving any messages from the other ACTEC listservs, including Fellows, attendees, my state, my region, or my committee listservs.
Q – I want to modify or cancel my subscription to ACTEC-PRAC or ACTEC-TECH.
A – You can modify or cancel your subscription at any time by doing the following steps:
- Go to the applicable list serv archive
- Click on “Join or leave the list (or change settings)”
- If you want to modify your subscription, make your changes and click “Update”, or if you wish to unsubscribe, Click “Leave”.
Q – My post to ACTEC-PRAC or ACTEC-TECH was rejected because it contained an “IMAGE/JPEG.” (See sample below)
| From:LING.FSR.COM LISTSERV Server (16.0) <LISTSERV@LING.FSR.COM>Subject: Rejected posting to actec-prac@LING.FSR.COMMessage Body: Your posting to the actec-prac list has been rejected because it contains an attachment of type ‘IMAGE/JPEG’. The actec-prac list has been configured to reject such attachments. Please contact the list owner at actec-prac-request@ACTEC.ORG for more information. |
A – Likely, your signature block has a company logo included, causing your message to be rejected. Sending a plain text message will solve this issue.
Q – My question was not answered: what can I do?
Listserv Etiquette
ACTEC Fellows are required to comply with the rules of the College, as outlined in the Listserve Etiquette.
Listserv help document